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Problems with the card

Updated today

If you're having trouble paying with your card, first try cleaning it by wiping down the card and chip to make sure it's not dirt that's causing the problem. If problems consists, try paying with a different payment terminal.

If you're having troubles paying online:

  1. Make sure card details are entered correctly

  2. Check if your BankID is available to confirm purchases

  3. Try a different card or browser.

If the card problems persists, replace the card in your app or contact us on chat.

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